Helpdesk details
To find out more about our services, please contact our ICT Helpdesk or our ICT Computer Access Centres:
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By Phone |
The Helpdesk number is +61 2 9351 6000.
The Phone lines are staffed from:
8:00am to 9:00pm AEST Monday - Thursday
8:00am to 7:45pm on Fridays
Outside of semester the phone lines are open from 8:00am to 6:00pm Monday - Friday.
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By Email |
The Helpdesk can be contacted by email at
We will endeavour to reply as soon as possible. However, due to the high volume of messages being recieved, a delay of a number of days may be experienced before a reply is sent.
For urgent matters, we recommend that you call the number above.
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By Fax |
The Helpdesk fax number is +61 2 9351 6004 |
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By Mail |
The Helpdesk mailing address is:
ICT Helpdesk
University Computing Centre - H08
University of Sydney, NSW 2006 Australia
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In Person |
Use this map to find the ICT Access Labs and the ICT Helpdesk. |