Helpdesk details

To find out more about our services, please contact our ICT Helpdesk or our ICT Computer Access Centres:

 

By Phone

The Helpdesk number is +61 2 9351 6000.
The Phone lines are staffed from:
8:00am to 9:00pm AEST Monday - Friday
Outside of semester the phone lines are also open from 8:00am to 9:00pm Monday - Friday.

By Email

The Helpdesk can be contacted by email at
We will endeavour to reply as soon as possible. However, due to the high volume of messages being recieved, a delay of a number of days may be experienced before a reply is sent.
For urgent matters, we recommend that you call the number above.

By Fax

The Helpdesk fax number is +61 2 9351 6004

By Mail

The Helpdesk mailing address is: 
ICT Helpdesk
c/o Merewether Building H04
University of Sydney, NSW 2006 Australia