You are here: Sydney Student / Overview / Goals and objectives

2009 Goals and Objectives

There are four Sydney Student goals for 2009, each goal is supported by key objectives.

GOAL 1: Appoint a suitable long-term system implementation partner and recruit University program team.

  • Reach an optimum conclusion to procurement process through due diligence, negotiation and proof of concept activity
  • Appoint successful vendor and award contract
  • Second suitable staff from across the University to join the program team to provide internal knowledge and capability
  • Induction of University and vendor staff into the program.

GOAL 2: Design and implement short term people and process improvements.

  • Engage with the Student Administration community of practice to provide reform input and invest in knowledge sharing, communications and professional development
  • Progress initiatives to support a more integrated, high standard and customer service oriented approach to service delivery for student administration
  • Deliver improvements to 2009/2010 in-person enrolments
  • Document the wide range of ‘off-FlexSIS’ data management solutions across the University, and work with owners to improve the consistency and efficiency
  • Improve the availability, consistency and user-friendliness of student administration forms.

GOAL 3: Work with relevant faculty and PSU staff to design the detailed ‘Whole of University’ service delivery model for student administration to inform system development.

  • Create the strategy, design and policy framework for the new student administration function
  • Define and design a more integrated approach to delivering the 'Sydney Student Experience'
  • Design the organisational and development framework for the new student administration function
  • Detailed blueprinting of the proposed business processes for student administration, creating a sustainable procedure framework
  • Identify and design enabling infrastructure and facility requirements, proactively managing interdependencies with other University projects and groups.

GOAL 4: Plan and initiate systems design for student administration system implementation.

  • Develop a systems implementation Project Charter in collaboration with the vendor
  • Project planning for the system design and implementation activities across the program lifecycle
  • Initiate a detailed design for the new student lifecycle management solution in collaboration with process design.