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Pop-up blockers and the University LMS (CE6)

Popup blocking software is designed to block those annoying pop-up ads when you are using the internet. Unfortunately, some popup blocking software will also treat eLearning links that open up in new windows as pop-up ads and stop them from opening.

There are several reasons why popup blocking software may be causing you problems.

  • Check if you have any of the software listed in the table below installed on your computer.
  • Then follow the instructions in Solutions to disable the popup blocking feature.

Do you have this software installed? Solutions
Norton Internet Security or
Norton AntiVirus software.
  1. From the start menu, go to Programs, and check for Norton.
  2. Open the program, and uncheck "Turn on ad blocking."
  3. Restart your computer.
  4. Then try the eLearning site again.

 
Internet Explorer 6+,
Windows XP Service Pack 2.
  1. Open Internet Explorer
  2. On the Tools menu, select Pop-up Blocker.
  3. Select the option Turn Off Pop-up Blocker.
  4. Restart your computer.
  5. Then try the eLearning site again.
Netscape 7.1 and
Mozilla (Firefox) 1.x +

For Netscape 7.1

  1. Open Netscape.
  2. On the Edit menu, select Preferences, and choose the category Privacy and Security.
  3. Select Pop-up windows from this category, and uncheck Block unrequested popup windows.
  4. Restart your computer.
  5. Then try the eLearning site again.


For Mozilla (Firefox) 1. x

  1. Open Mozilla (firefox)
  2. On the Tools menu, select Options.
  3. Go to the option Web Features, and uncheck the box Block Popup Windows.
  4. Restart your computer.
  5. Then try the eLearning site again.

Personal Firewalls

  • Zone Alarm
  • Norton Personal Firewall

For Zone Alarm
Follow these instructions on configuring Zone Alarm with eLearning.


For Norton Personal Firewall
Follow follow these instructions on configuring Norton with eLearning
Yahoo companion toolbar

Turn off Pop-Up Blocker by clicking the Pop-Up Blocker menu and unchecking Enable Pop-Up Blocker.
Google toolbar

To completely disable the pop-up blocker, open the Toolbar Options window and clear the checkbox next to pop-up blocker in the Accessories section.
MSN toolbar Open the Toolbar Options, deselect the check box next to Pop-up Guard.

Popup blocking applications such as:

  • Pop-up stopper
  • Pop-up defender
  • Pop-up zapper
  • Ad-filter
    STOPzilla
  • SpyBot

 

File sharing programs such as Kaaza often install popup blocking software such as:

  • E-Anthology manager
  •  Stop-sign
  1. From the start menu, go to Search and search your hard drive for any software with "pop-up" in the name and disable it.
  2. Go to the Control Panel and select Add/Remove programs.
  3. Look for the name of the program installed
  4. Select the program name and click Remove
  5. Follow any instructions you are given, then close the Control Panels.
  6. Restart your computer.
  7. Then try the eLearning site again.


or

  1. Visit http://www.popup-killer-review.com/rundetect.htm to help you detect any spyware or pop-up blocking programs on your computer.
  2. Once you have found the name of the program, you need to disable it when using the University LMS (CE6) or uninstall the program.
  3. If you are unsure about how to do disable the program, free programs such as Bazooka or Ad-aware, available from http://www.downloads.com, can assist you.

Email us via the email form if you are still unable to find an answer to the problem. In your email, please specify:

  • Your name and login name (not password)
  • The course code and course description (e.g. CLIN5008 Intensive Case, Integrated Concepts). NB: The course code will be in the URL of any page within the site.
  • Which links you are having trouble with
  • What happens when you click on them